11 Solutions to Fix Apps That Won’t Install on Samsung Smart TV

Is your Samsung smart TV failing to install apps? Don't worry, we've got you covered. Adding, removing and managing apps on the Samsung Smart TV can be a bothering task for some. Whether you're encountering an “unable to install” error or stuck in an installation loop, we have various solutions to help you fix the issue. If some apps have disappeared suddenly, then you can even restore the missing apps on your Samsung Smart TV by following certain steps.

Let's explore different ways to resolve the problem of apps not installing on your Samsung smart TV.

Solutions to Fix App Installation Issues on Your Samsung Smart TV

1. Restart Your TV by Unplugging

If your Samsung TV isn't downloading apps, try to restart your Samsung TV. Simply disconnect the power supply to the TV for at least 10-20 seconds. You can unplug the power cable or turn off the switch. Then, turn on the TV again.

2. Restart Samsung TV Using the Remote

Another way to restart your Samsung TV is by using the Power button on the remote. Just hold the Power button for 5-10 seconds until the Samsung logo appears on the screen. The screen will turn off while you're holding the remote button. Make sure to keep holding the Power button until the logo appears.

3. Restart Modem

Your Samsung TV might not be installing apps due to a poor internet connection. Start by restarting your Wi-Fi modem. If that doesn't fix the issue, open any streaming app and check if you can watch content. If installed apps also don't work, the problem could be with your internet connection.

4. Check Internet Connection

If your TV is far away from your router, it could be causing issues with app installation. Try keeping the smart TV close to your Wi-Fi router.

Also, ensure you haven't recently changed the Wi-Fi password. If you have, you'll need to enter the new password on your TV. Check out other ways to fix Wi-Fi issues on your Samsung TV.

5. Update TV Software

Outdated firmware on your Samsung smart TV can cause installation issues. Therefore, it's essential to update your TV's software before installing or updating apps.

Go to TV Settings from the home screen or press the Settings button on your remote. Then, go to Support > Software update > Update now. Your smart TV will start installing the update if available.

6. Check Storage

Your TV must have enough storage space to install or update apps. To check the available storage, go to Settings > Support > Device care on your TV. Select Manage storage.

You'll see the used and available storage at the top. If the storage is full, uninstall the apps you don't use on your TV. Learn how to uninstall and manage apps on your Samsung smart TV.

7. Run Device Care

Running Device care on your Samsung smart TV can help detect any issues and free up memory, allowing you to install apps without any problems. Go to TV Settings > Support > Device care > Start Device care to run it.

8. Clear Cache of Problematic App

If the issue of apps not installing is specific to just one app, try clearing its cache and data. To clear the cache of any app, go to TV Settings > Support > Device care > Manage storage. Select the View details button under the app whose cache you want to clear.

Then, select the Clear cache button. Restart your TV. If the apps still aren't downloading, select the Clear Data button in step 3.

9. Uninstall the Problematic App

If you're having trouble updating an app, try reinstalling it. Start by checking whether the issue is limited to that specific app or affects others as well. If it's just one app, uninstall it and then install it again.

10. Log out of Samsung Account

To fix the issue of apps not installing on your Samsung Smart TV, try logging out of your Samsung account. Go to the Apps or App Store screen on your Samsung smart TV. Go to the profile picture icon at the top and select it. Choose your Samsung account and select the Sign out option.

Once signed out, restart your TV, and then sign in again to your Samsung account. You can also log out from your Samsung account by going to TV Settings > General > System Manager > Samsung account.

11. Factory Reset TV

If none of the previous solutions work, your last option is to perform a factory reset on your smart TV. This will return the TV to its original settings, removing all installed apps and personal configurations.

To do this, go to Settings > General > Reset. You may be asked to enter a PIN—if you haven’t set one, the default is 0000.

After the reset, reconnect your Samsung smart TV to Wi-Fi, sign in to your Samsung account, and begin downloading your apps again.

Tips to Use Samsung Smart TV

Now that you've fixed the problem of apps not installing on your Samsung TV, it's the perfect moment to get even more out of your device. Discover how to wirelessly connect your Android or iPhone to your Samsung smart TV, and explore top tips and tricks to enhance your viewing experience.