7 Effective Ways to Fix Spotify’s Something Went Wrong Error on Windows

Spotify is known for being one of the best music streaming services available. However, Windows users have recently been experiencing a frustrating error that interrupts their Spotify experience with a message saying “Something went wrong, try reloading the page.” If you're also facing this issue, don't worry. We've compiled a list of effective troubleshooting tips that should help you get rid of this error for good. Let's dive in and fix the problem!

1. Check Spotify's Server Status

Before trying any other solutions, it's essential to check if Spotify's servers are experiencing any issues. You can visit websites like DownDetector to see if other users are facing similar problems. This will help you determine if the error is due to a server outage or maintenance.

Spotify DownDetector

2. Disable VPN

If you're using a VPN service to access content that is not available in your country, it may be causing the “something went wrong” error. To avoid this issue, it's recommended to disable your VPN while streaming Spotify.

3. Try Playing in Private Session

If the servers are working fine and you're not using a VPN, you can try streaming Spotify in a Private Session. Enabling Private Session can help resolve minor app glitches that may be causing the error.

  1. In the Spotify app, click on your name at the top and select “Private Session” from the menu.

    Enable Private Session on Spotify for Windows

  2. Once enabled, you'll see a padlock icon at the top. You can now try using Spotify in the Private Session. If the app works fine, you can turn off the Private Session later by clicking on your name and selecting the Private Session option.

    Spotify Private Session on Windows

4. Sign Out of All Devices

If the error still persists, signing out of all devices and signing back in can help refresh Spotify's connection with the server. This may resolve the “something went wrong” error.

  1. Open a web browser on your PC and go to Spotify's website. Sign in to your account.

  2. Click on the Profile icon at the top and select “Account.”

    Spotify Account Settings

  3. Scroll down and click on the “Sign out everywhere” button.

    Sign Out Everywhere on Spotify

5. Use Spotify in Incognito Window

If you encounter the “something went wrong” error while making changes to your Spotify account details, such as subscribing to the family plan or changing the payment method, try using Spotify in an incognito window. Make sure you're using one of the supported browsers for this.

6. Clear App Cache

Sometimes, corrupted cache data can interfere with Spotify's performance and cause the error. Clearing Spotify's app cache can help resolve this issue.

If you've downloaded Spotify from its official website, follow these steps:

  1. Press the Windows key + R to open the Run dialog. Type “%appdata%” and press Enter.

    Open App Data Folder on Windows

  2. In the following window, select the Spotify folder and delete it by clicking on the trash icon.

    Delete Spotify App Data on Windows

If you've downloaded Spotify from the Microsoft Store, follow these steps:

  1. Press the Windows key + E to open File Explorer.

  2. Navigate to C: > Users > YourUsername > AppData > Local > Packages > SpotifyAB.SpotifyMusic_zpdnekdrzrea0 > LocalCache > Spotify folder.

  3. Select the Data folder and delete it by clicking on the trash icon.

7. Update or Reinstall Spotify

If none of the above solutions work, try updating your Spotify app to the latest version. An outdated app version can sometimes cause the “something went wrong” error. Alternatively, you can perform a clean reinstall of the Spotify app by uninstalling it, deleting its app data, and then reinstalling it from the Microsoft Store.

With these troubleshooting tips, you should be able to fix the “something went wrong” error on Spotify and start enjoying your music again. If all else fails, you can always use Spotify's web player as an alternative. It offers a similar user interface and all the essential features you need. Happy jamming!