8 Effective Solutions to Fix Moisture Detected Error on Samsung Galaxy Phones

Is your Samsung Galaxy phone constantly displaying a moisture detected error? Don't worry, we've got you covered. This error usually occurs when your phone has been exposed to water or extreme humidity, activating a safety feature that protects your phone's internal components from corrosion. However, if the error persists even when your phone is dry, here are some troubleshooting tips that you can try.

Before You Proceed

If your Samsung phone shows a water drop icon while charging, it means that moisture has been detected in the USB port. In such cases, the first thing you should do is unplug your phone from the charger and avoid charging it until it's completely dry. Power off your phone and use a dry cloth to clean it. Gently shake your phone to remove any excess moisture from the charging port and place it in a well-ventilated area to dry.

Once your phone is completely dry, try charging it again. If the moisture detected error still appears, you can use the following troubleshooting tips to get rid of it.

1. Clear USB Cache

If you're certain that your phone is dry, Samsung recommends clearing the USB cache data from your phone to remove the water drop icon while charging. Here's how you can do it:

1. Open the Settings app on your phone and navigate to Apps.
2. Tap the Filter and sort icon and enable the Show system apps option, then tap OK.
3. Scroll down to tap on USBSettings.
4. Go to Storage and tap the Clear cache option in the bottom right corner.

Once cleared, try charging your phone again to see if the error persists.

2. Restart the Device With the Charger Plugged In

Another effective method to get rid of the moisture detected error is to turn off your phone completely and then connect it to a charger. Once your phone starts charging, press and hold the power button to turn it back on. Some users have reported that this trick fixed the problem.

3. Disable Fast Charging

You can also try charging your phone at a lower voltage by disabling the fast charging feature on your Samsung Galaxy phone. Here's how you can do it:

1. Launch the Settings app and navigate to Battery.
2. Tap on Charging settings.
3. Disable the switches next to Fast charging, Super fast charging, and Fast wireless charging.

4. Charge Your Phone via Computer

If you can't disable the fast charging feature because your phone is already dead, you can try charging it from your computer's USB port, which has a lower voltage. Connect your phone to your computer's USB port and charge it for at least 30 minutes. After that, power on your phone and charge it with your regular charger to see if the error occurs again.

5. Force Stop Android System

Temporary issues with the Android System app can sometimes cause the “Don't use charger/USB port” warning message to get stuck on your Samsung Galaxy phone. You can try force-stopping the Android System app to see if that resolves the issue.

1. Open the Settings app on your phone and navigate to Apps.
2. Tap the Filter and sort icon and enable the Show system apps option, then tap OK.
3. Scroll down to tap on Android System.
4. Tap the Force stop option in the bottom right corner and hit OK to confirm.

6. Sign Out and Sign In to Your Samsung Account

If the issue persists, signing out of your Samsung account and signing back in may help. Some users on a Samsung forum reported that this method helped them remove the moisture detected error. Follow these steps:

1. Open the Settings app and tap on your name at the top. Scroll down to the end of the page and tap on Sign out.
2. Tap on Sign out again to confirm.
3. Now, in the Settings app, tap on the Samsung account at the top and sign in with your credentials.

Check to see if the error message is resolved.

7. Try Safe Mode

If none of the above methods seem to help, you can try booting your Samsung phone in Safe Mode. Safe Mode can be extremely useful for troubleshooting your phone.

To boot your Samsung phone into Safe Mode, follow these steps:

1. Press and hold the power button until you see the power menu.
2. Long-press on the Power off icon and tap on the Safe mode icon to enter Safe Mode.

Once you're in Safe Mode, try charging your device again to see if the moisture detected error occurs.

8. Use a Wireless Charger

If none of the previous solutions work, you can try using a wireless charger as a workaround. This should help you avoid the moisture detected error while charging and protect your phone from further damage.

Modern-day smartphones have various safety sensors, including a moisture detection sensor. We hope that these solutions have helped you remove the moisture detected error from your Samsung phone and that everything is back to normal.