7 Effective Ways to Fix Samsung Notes Not Working or Crashing on Galaxy Phones

Samsung Notes is a popular note-taking app that comes pre-installed on Galaxy phones. It allows users to create and save notes on their phones, and even sync them with Microsoft OneNote and Samsung Cloud. However, there are instances when the Samsung Notes app may stop working or crash on your Galaxy phone. Don't worry, though, as we have compiled a list of troubleshooting tips to help you fix these issues.

1. Make Sure Sync Is Enabled

The first thing you should check is if the sync feature is enabled in the Samsung Notes app. If it's disabled, the app may fail to sync your data, leading you to believe that it's not working properly. To check if sync is enabled:

  1. Open the Samsung Notes app and tap the hamburger icon (three horizontal lines) in the top left corner.
  2. Tap the gear icon to open the settings menu.
  3. Enable the toggle next to “Sync with Samsung Cloud” to sync your notes.
  4. If you want to sync with OneNote, enable the toggle next to “Sync to Microsoft OneNote.”

2. Update the Samsung Notes App

Keeping your apps up to date is always a good idea. Several users have reported fixing Samsung Notes app issues by updating it to the latest version. To update the app:

  1. Open the Play Store and search for the Samsung Notes app.
  2. If you see the Update button, tap on it to update the app.
  3. If there are no pending updates in the Play Store, check the Galaxy Store for updates.

3. Check App Permissions

App permissions play a crucial role in the proper functioning of Samsung Notes. If you've disabled certain permissions, it may prevent the app from working as intended. To check and enable app permissions:

  1. Long press on the Samsung Notes app and tap the info icon.
  2. Go to Permissions.
  3. Go through each permission and enable them one by one.

4. Remove and Re-Add Your Samsung Account

Authentication issues with your Samsung account can also cause problems with the Notes app. To fix this, you can remove your Samsung account and add it again:

  1. Open the Settings app and navigate to Accounts and backup > Manage accounts.
  2. Select your Samsung account and tap the Remove account button.
  3. Confirm the removal and sign out.
  4. Return to the Manage accounts page and tap on Add account.
  5. Select the Samsung account option and follow the on-screen prompts to complete the sign-in process.

5. Prevent Samsung Notes From Sleeping on Your Phone

Putting apps to sleep can help save battery life on your galaxy phone, but it may also affect their functionality. To prevent Samsung Notes from sleeping on your phone:

  1. Open the Settings app and navigate to Battery and device care > Battery.
  2. Tap on Never sleeping apps.
  3. Tap the plus icon in the top right corner.
  4. Select Samsung Notes and tap on Add.

6. Enable Automatic Date and Time

If your phone's date and time settings are incorrect, it can cause syncing issues with apps like Samsung Notes. To enable automatic date and time:

  1. Open the Settings app and navigate to General management > Date and time.
  2. Enable the toggle next to Automatic date and time.

7. Clear App Cache

Corrupt or inaccessible cache data can also lead to Samsung Notes app crashes. To clear the app cache:

  1. Long press on the Samsung Notes app and tap the info icon.
  2. Go to Storage and tap the Clear cache option in the bottom right corner.

If none of these solutions work for you or if you're tired of dealing with Samsung Notes app issues, you can consider switching to an alternative note-taking app like Google Keep.

Remember to try these troubleshooting tips one by one and check if the problem is resolved after each step. Hopefully, one of these methods will help you fix the Samsung Notes app on your Galaxy phone.