Tablets And Business Phone Systems: The Perfect Pair For Modern Workforces

When we think about a business phone, we usually imagine the traditional, stationary device on an office desk. However, modern workplaces have evolved far beyond this.

With mobile, hybrid work arrangements becoming increasingly common (many startups don’t even bother with an office), flexibility is more important than ever. So, the ability to use your tablet, or any device for that matter, as a business phone becomes a real game-changer. 

Modern business telephone systems

But, how is it possible to use a tablet as a phone, you ask? By digitalising the phone into a solution that works over the internet, rather than the physical landlines.

Business phone systems are a cloud-based VoIP (Voice over Internet Protocol) solution that manages all connections digitally. They are built on a cloud infrastructure, transmitting voice and video messages over the internet connection. 

While the general concept of this is not new to anyone, many businesses still rely on traditional, physical phones for their business communications. That is because they require a more complex solution than can handle large volumes of calls and is cost-effective with worldwide destinations.

What they don’t realise is that modern business telephone systems can do just that and with much more flexibility. Instead of solely using the desk phone, you can simply log in to an account from any device, be it a smartphone or a tablet. 

Essential features and benefits

These innovative business phone systems are packed full of smart features, beyond simply making and receiving calls. Staff can handle calls, video conferences, instant messaging, call routing and many other functionalities from a single software.

Not just that, they often come with advanced tools such as AI call assistants and automatic transcripts. The system can be fully integrated within your business management system or CRM programme, allowing you to process leads or support tickets with minimal manual admin. 

The benefits of this are significant, increasing productivity and efficiency of the overall operations. Furthermore, the systems are super quick to set up on your own device, with no need for technical knowledge.

As such, a new employee can join your team from anywhere in the world and have no issues accessing the business phone. This also makes it ideal for growing businesses, who need a scalable solution (you can simply add more users or lines to your system).

Why the tablet is ideal for modern workforces?

This is where the tablet enters the picture. It has a larger screen than a smartphone, which makes managing call logs and viewing analytics dashboards easier. However, it is a portable device that takes up minimal space, ideal for taking calls or video meetings on the move.

The touch screen is highly intuitive and all of the powerful features of the phone system can be accessed from it immediately. Lastly, tablets are generally more affordable than laptops, which is a key consideration for companies wanting to purchase separate work devices, rather than using personal ones. 

Match made in heaven

Companies no longer need to make compromises when it comes to business communication solutions. With the ability to turn any tablet into a portable workstation in just a few clicks, there is a whole world of opportunities for optimising processes and delivering a better customer experience.