Dead Motherboards Follow Green Line Issues For One Plus Flagship Users
OnePlus, the Chinese smartphone maker known for its “flagship killer” devices, is facing a fresh wave of criticism. After battling the infamous green line display issue, users of high-end OnePlus models are now reporting a potentially more severe problem: dead motherboards.
The Emerging Crisis
Multiple OnePlus 10 Pro and 9 Pro owners have taken to social media and the OnePlus Community forums to voice their frustrations. Their once-powerful devices are suddenly refusing to turn on, leaving users with what service centers are diagnosing as “unresponsive motherboards.”
One user shared their harrowing experience:
“My OnePlus 10 Pro just went black one afternoon. No warning, no signs of trouble. The service center dropped a bombshell – a dead motherboard.”
The Eye-Watering Repair Costs
What's adding insult to injury for many users is the astronomical repair costs. Several reports indicate that OnePlus service centers are quoting prices upwards of ₹42,000 (roughly $500) for motherboard replacements. To put this in perspective, that's nearly the full retail price of a brand-new OnePlus 10 Pro in some markets.
A frustrated customer reported:
“They want ₹42,000 to fix my phone. That's almost what I paid for it new! And they only offered a measly 10% discount on the repair.”
💥 🚨*OnePlus reportedly asking Rs 42,000 to repair phone that costs Rs 38,700 now, several users report dead motherboards*
The reason behind the issue is not yet known but it is worth noting that the user complaints shared in the X post are from the past two months.
Full… pic.twitter.com/lgHCiT5gpD
— Arun Kumar (@Arunkumar6106) August 26, 2024
A Pattern Emerging?
While OnePlus hasn't officially acknowledged a widespread issue, the reports are eerily reminiscent of problems faced by other smartphone brands. Xiaomi sub-brands POCO and Redmi dealt with similar motherboard failures last year, often linked to software updates.
OnePlus's History with Hardware Issues
This isn't OnePlus's first rodeo with hardware problems. The company recently addressed the green line display issue affecting older models, offering free screen replacements and vouchers to affected users. However, the potential scale and cost of motherboard failures present a far more significant challenge.
Recently so many OnePlus 9 and 10 series users have reported that their device's motherboard is getting dead and no support is being provided by OnePlus in this regard!
It's really concerning that flagship users are facing these issues and they're left with no solution, while… pic.twitter.com/sHrvHA9kDO
— OnePlus Club (@OnePlusClub) August 24, 2024
What Can Users Do?
For now, OnePlus users are left in limbo. While the company has yet to make an official statement, concerned owners can:
- Document any issues thoroughly
- Contact OnePlus support directly
- Share experiences on official forums for visibility
- Consider third-party repair options (though this may void warranties)
The Road Ahead
As the reports continue to surface, all eyes are on OnePlus for an official response. The company's handling of this situation could have far-reaching implications for its reputation and future sales in the highly competitive smartphone market.
For potential buyers, these reports serve as a reminder of the importance of researching long-term reliability alongside flashy specs when choosing a new device.
We'll update this story as more information becomes available. In the meantime, OnePlus users should remain vigilant and back up their data regularly as a precaution.
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