9 Fixes to Get Your Fitbit Versa Smartwatch Working Again

If you're one of the many Fitbit Versa users who are experiencing issues with your smartwatch not turning on, you're not alone. Whether your Fitbit Versa is stuck on a black screen, won't start after getting wet, or simply won't charge, there are several solutions you can try to get it working again.

How to Fix Fitbit Versa Not Working

1. Restart Your Fitbit Versa

The first step in fixing a non-responsive Fitbit Versa is to restart the device. This simple fix can often resolve the issue without deleting any of your data. To restart your Fitbit Versa, press and hold the physical button on the device for 10-20 seconds until you see the Fitbit logo on the screen. Ignore any pop-ups you may see during this process.

2. Charge Your Watch

If your Fitbit Versa won't turn on, it may be due to a lack of battery power. Charge your watch for at least half an hour and try turning it on again using the physical buttons.

3. Use a Power Adapter for Charging

If your Fitbit device isn't charging properly, try using a power adapter instead of connecting it to your computer's USB port. Power adapters typically provide more power than computers, which may be the reason for your Fitbit not charging. Once the device is charged, press and hold the physical buttons to turn it on.

4. Ensure Proper Charging Alignment

Sometimes, a Fitbit Versa may not charge if it's not placed correctly on the charging dock. Make sure to align the golden dots underneath the watch with the gold pins on the charging dock to ensure proper charging.

5. Clean the Charging Dock

Dirty charging pins can obstruct the normal charging process. Use a clean cloth to wipe the charging dock and the bottom area of your Fitbit Versa watch. You can also use a toothpick to gently clean the area between the pins.

6. Release Stuck Power Button

If the power or back button on your watch is stuck, it may prevent the device from turning on. Press the button multiple times for 10-15 seconds to release it, then press and hold it for 10-20 seconds to turn on the watch.

7. Turn off Water Lock

If your Fitbit Versa stopped working after getting wet, it may have activated the water lock feature. Dry the watch thoroughly and double-press the side button quickly. If that doesn't work, press and hold the side button to turn on the watch.

8. Adjust Screen Wake Settings

Ensure that the screen wake feature is set to auto on your Fitbit Versa. Open the Settings on your watch, go to Screen Wake, and select Auto (Motion). This will automatically turn on the watch screen when you lift your wrist.

9. Change Clock Face

If your Fitbit Versa is stuck on a black screen but can still communicate with the Fitbit app, try changing the clock face to one of Fitbit's native options. Open the Fitbit app on your phone, tap on your Fitbit Versa device, go to Gallery, select the Clocks tab, choose a clock face from the By Fitbit section, and press Install.

Hopefully, one of these fixes will resolve the issue and get your Fitbit Versa watch up and running again. If not, you can try syncing your device with the Fitbit app.

Remember, it's important to keep your Fitbit Versa in good working condition to make the most of its features. If you're looking for more tips and tricks, learn how to get notifications on your Fitbit Versa and discover the best water reminder apps for smartphones and smartwatches.