9 Fixes for Spotify Premium Not Working Offline on Android and iPhone

One of the key benefits of Spotify Premium is the ability to enjoy your favorite tracks offline, without the need for a constant internet connection. But what do you do when the offline mode in Spotify Premium stops working on your Android or iPhone, leaving you without music? Don’t worry, we’ve got you covered. Here are 9 fixes that should restore Spotify’s ability to play downloaded songs in no time.

1. Check Your Spotify Subscription Status

Before trying anything else, it’s important to check that your Spotify subscription has not expired. Head over to Spotify’s website and sign into your account to check your current plan. If it has expired, consider renewing it to restore access to your downloads.

2. Ensure You Haven’t Reached Device or Track Limit

Spotify Premium allows you to download up to 10,000 tracks on each of a maximum of 5 devices. If you’ve reached this limit, Spotify will automatically remove your account from the least used device, preventing your access to the downloaded songs on that device. So, make sure you haven’t exceeded Spotify Premium’s device or track limit. Additionally, remember that the Spotify app must connect to the internet at least once every 30 days to keep your downloads.

Spotify Logo

3. Disable the Smart Shuffle (Enhance) Option

Enabling the Smart Shuffle feature on Spotify can prevent the app from playing your downloaded songs on your Android or iPhone. To disable it, open Downloaded Songs on Spotify and tap the Smart Shuffle icon. After that, check if Spotify can play your songs in offline mode.

Disable Smart Shuffle on Spotify for Mobile

4. Allow Necessary Permission to Spotify

Denying app permissions or imposing battery restrictions on the Spotify app can also cause issues. Make sure that the Spotify app has all the necessary permissions on your phone.


  1. Long-press on the Spotify app icon and tap the info icon. Then, go to Permissions.
  2. Go through each permission one by one and set it to Allow.
  3. Return to the App info page and tap on Battery. Then, select Unrestricted from the following menu.


  1. Open the Settings app on your iPhone.
  2. Scroll down to tap on Spotify and use the toggles in the following menu to enable all the necessary permissions.

5. Clear Spotify Cache

Corrupted cache data can also cause Spotify Premium to not work offline. Open the Spotify app on your phone, tap the profile icon in the top left corner, and select Settings and privacy. Scroll down to tap the Clear cache option. Select Clear cache again to confirm.

6. Remove and Download Songs Again

If Spotify is only having trouble playing a few songs in offline mode, it is likely that those songs have become corrupted. You can try re-downloading them to see if that resolves the issue. Open the Spotify app, switch to the Your Library tab, and tap on Downloaded songs. Locate the problematic song, tap the kebab menu (three-dot icon) next to it, and select Remove download. Switch to the Search tab to locate the removed song. Tap the kebab menu next to it and select Download.

7. Sign Out and Sign In

At times, account authentication issues can cause Spotify’s Premium features to stop working. Signing out of the app and signing back in can usually resolve such issues. Open the Spotify app, tap the profile icon in the top left corner, and select Settings and privacy. Scroll down to tap on Log out. Sign back into the Spotify app and check if the issue is still there.

8. Avoid Using Performance Booster or Cache Cleaning Apps (Android)

Using performance booster or cleaner apps on your Android device may delete your downloaded songs on Spotify to free up space. To avoid this issue, it’s best to remove such apps from your Android.

9. Reinstall the Spotify App

If all else fails, you can try reinstalling the Spotify app. This will remove any problematic app data and update the app to its most recent version. Uninstall the app from your device and then download and install it again. Check if the issue is still there.

Enjoy Your Tunes Offline

When you rely on Spotify Premium to listen to your favorite tunes offline, it can be frustrating when it stops working as expected on your Android or iPhone. But with these 9 fixes, you should be able to get Spotify back up and running in no time. So sit back, relax, and enjoy your music wherever and whenever you want.