8 Effective Solutions to Fix Snapchat Map Not Working on Android and iPhone

Snapchat has always been at the forefront of innovation, introducing features like Lenses, Memories, and Snap Map to enhance the user experience. However, there are times when these features may encounter glitches, causing inconvenience to users. One such problem is when the Snapchat map stops working on your device. If you're facing this issue and unable to use Snapchat Map, don't worry. In this article, we will provide you with effective troubleshooting tips to fix the problem. Let's dive in!

1. Restart Snapchat

Sometimes, apps encounter minor glitches that can be resolved by simply restarting the app. If the Snap Map is not working, try restarting Snapchat to see if it resolves the issue.

2. Check Location Settings

Snap Map requires your device's location to be enabled. Therefore, the next step is to check the location settings on your Android or iPhone.


To enable location on Android, go to the Settings menu and navigate to Location. Then, turn on the switch next to Use location.

Enable Location on Android


On your iPhone, launch the Settings app and go to Privacy > Location Services. Turn on the switch next to Location Services.

3. Check Snapchat Permissions

Snap Map may not work as intended if the app doesn't have the necessary permissions to access location and other data. Here's how you can check and change these permissions.


Long-press the Snapchat app icon and tap the Info icon from the resulting menu. Then, go to Permissions and enable all the required permissions.


Launch the Settings app on your iPhone and navigate to Snapchat. Under Allow Snapchat to Access, enable all the required permissions.

4. Disable Ghost Mode

Ghost Mode allows you to hide your location from others on Snap Map. However, if Ghost Mode is enabled, you won't be able to see your friends' locations. To use Snap Map, you need to disable Ghost Mode. Here's how:

  1. Open Snapchat on your Android or iPhone.
  2. Tap on the Map icon in the bottom left corner to access Snap Map. Then, tap on the gear icon in the top right to open Snap Map settings.
  3. Finally, turn off the switch next to Ghost Mode.

5. Check DownDetector

Sometimes, services like Snapchat experience temporary downtimes. If you've tried the above solutions and still can't use Snap Map, check Snapchat's server status on DownDetector. If others are facing similar issues, you'll have to wait for Snapchat to resolve the problem.

6. Clear Snapchat Cache

If you've been using Snapchat for a while, the app may have accumulated a large amount of cache data. This can lead to issues like Snapchat map not working. Fortunately, Snapchat provides an option to clear the cache within the app itself. Follow these steps to clear the cache on Snapchat:

  1. In the Snapchat app, tap on the profile icon in the top left, then tap the gear icon to open settings.
  2. Scroll down to Account Actions and tap on Clear Cache. Select Continue when prompted.

7. Avoid Using VPN

Using a VPN connection while using Snapchat may interfere with the app's functionality, including Snap Map. Disable VPN momentarily to see if it resolves the issue.

8. Update or Reinstall Snapchat

App updates often bring bug fixes and improvements. If the Snapchat map not working issue is caused by a bug, updating the app can resolve it. If updating doesn't help, try uninstalling Snapchat and reinstalling it. This will clear any conflicting app data that may be causing the problem.

Snapchat is a fun platform, especially with Snap Map. By following these troubleshooting tips, you can resolve the Snapchat Map not working issue and continue enjoying the features it offers.