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8 Effective Solutions to Fix Galaxy Store Issues on Samsung Devices

ByJim Miller

Samsung users rely on the Galaxy Store to download, update, and manage apps and games specifically designed for Galaxy phones. Sometimes, users face issues while downloading apps from the Galaxy Store while for some, it can be frustrating when the Galaxy Store stops working or refuses to open. Before you consider switching to an alternative app, try these solutions to fix the Galaxy Store not opening or working issue on your Samsung Galaxy device.

1. Force Close Galaxy Store

A simple restart can often resolve minor glitches. If the Galaxy Store app isn't working as intended, start by force-closing the app and opening it again. Here's how:

  1. Long press on the Galaxy Store app icon and tap on the info icon from the resulting menu.
  2. Tap on the Force stop option at the bottom and hit OK to confirm.

Try launching the Galaxy Store again to see if it works fine now.

2. Check App Permissions

Lack of relevant app permissions can cause the Galaxy Store to malfunction. Make sure that Galaxy Store has all the necessary permissions. Here's how:

  1. Long press on the Galaxy Store app icon and tap on the info icon from the resulting menu.
  2. Go to Permissions.
  3. Allow all the necessary permissions from here.

Check to see if you can use the Galaxy Store now.

3. Sign Out and Sign Back In

If the problem persists, sign out of the Galaxy Store and sign back in. This simple troubleshooting tip can refresh the app's connection with the server and fix any minor issues. Here's how:

  1. Launch the Galaxy Store app. Tap on the menu icon (three horizontal lines) in the top left corner and then tap on your profile picture at the top to visit your profile.
  2. Scroll all the way down to tap on the Sign out button. Select Sign out again to confirm.

Now try signing back in again to see if that fixes the issue.

4. Update Galaxy Store

Just like other apps on your phone, the Galaxy Store also receives regular updates. It's possible that the issues you're experiencing with the Galaxy Store app are limited to the current version you're using. Updating to a newer, more stable version can fix any issues. Here's how:

  1. In the Galaxy Store app, tap on the menu icon in the top left corner and then tap on the gear icon at the top to open Settings.
  2. Under General, tap on About Galaxy Store. The app will automatically check for any pending updates.

5. Clear App Cache

The Galaxy Store app collects cache data as you download and update apps. However, outdated cache data can hinder the app's performance. Clearing the Galaxy Store's app data can help resolve the issue. Here's how:

  1. Long press on the Galaxy Store app icon and tap on the info icon to open its App info.
  2. Go to Storage and tap on the Clear cache option at the bottom.

6. Free Up Storage Space

If your phone is low on storage space, the Galaxy Store app may have trouble downloading or updating apps. It's recommended that you keep at least 1 GB of free storage space on your phone to allow the Galaxy Store to function properly. To check your phone's storage space:

  • Go to the Settings app.
  • Navigate to Battery and device care.
  • Check the available storage space under Storage.

7. Reset App Preferences

If the Galaxy Store is still not functioning properly, try resetting the app preferences on your phone. This method has helped many users resolve issues with the Galaxy Store app. Here's how:

  1. Launch the Settings app on your phone and navigate to Apps.
  2. Tap on the three-dot menu icon in the top right corner and select Reset app preferences.
  3. Select Reset when prompted.

8. Remove Recently Installed Apps

If none of the above solutions work, it's possible that a recently installed third-party app or service is causing the issue. Start by removing any recently installed apps or games and see if that fixes the problem. These solutions helps in fixing common Samsung galaxy store problems.

By following these solutions, you should be able to resolve the Galaxy Store not working issue on your Samsung Galaxy device. Enjoy exploring your favorite Samsung apps, themes, icons, and more. Happy hunting!