8 Effective Solutions to Fix Fire TV Stick Stuck on Logo
Your weekend plans can quickly turn into a disappointment if your Fire TV Stick gets stuck on the Amazon logo screen. Even with a stable internet connection, your device may fail to boot up properly. Don't worry, though. We've got you covered with some troubleshooting methods to fix the issue and get your Fire TV Stick up and running smoothly.
1. Replug Fire TV Stick
Sometimes, a loose connection can be the culprit behind the Fire TV Stick logo error. It's possible that someone accidentally messed with the connection or you inadvertently loosened it while cleaning. To fix this, simply unplug the Fire TV Stick from your TV and wait for 60 seconds. Then, plug it back in and turn on the TV. You should see the Fire TV Stick home screen. If not, move on to the next troubleshooting method.
2. Use the Default Fire TV Stick Adapter
During the initial setup, many users make the mistake of using a third-party adapter with lower wattage instead of the default one. Some users even try to charge the device using a USB port on their TV. To ensure proper functionality, it's important to use the default adapter that came with the Fire TV Stick packaging. Amazon has tested the device with this adapter, and it is designed to work seamlessly.
3. Try Another HDMI Port
If your TV has multiple HDMI ports, it's worth trying a different one. Sometimes, a dysfunctional HDMI port can prevent the Fire TV Stick from progressing beyond the logo screen. Plug the Fire TV Stick into a different HDMI port and remember to switch to the corresponding input source using your TV remote.
4. Allow Fire TV Stick to Cool Down
In warm areas or due to prolonged usage, the Fire TV Stick may become warm and cause it to get stuck on the logo screen. In this case, turn off the TV and unplug the Fire TV Stick. Let it cool down for a minute or two before plugging it back in. Once it has cooled down, you can resume streaming your favorite shows and movies without any issues.
5. Avoid Using HDMI Adapters (If Possible)
Depending on your TV hardware, you may need to use an HDMI adapter to connect the Fire TV Stick. However, if it is not necessary, it's best to avoid using one. Certain adapters may not be compatible or up to the mark, leading to issues with the device's performance. So, if you can connect the Fire TV Stick directly to the TV without an adapter, it's advisable to do so.
6. Use the Original Charging Cable
Similar to the default adapter, it's essential to use the data cable that came with the original Fire TV Stick box. Using a poor-quality third-party data cable for charging can result in insufficient power supply, leading to the logo screen issue. Stick to the original cable to ensure a stable power connection.
7. Reset the Fire TV Stick
If you're unable to access the Fire OS home screen to troubleshoot, you can easily reset the Fire TV Stick from the Settings menu. To do this, use the Fire TV Stick remote and press and hold the right and back buttons simultaneously for 10 seconds. This will initiate the reset process, and you will receive on-screen instructions to complete the reset. If you encounter any problems with the remote, refer to our guide on how to fix Fire TV Stick remote issues.
8. Try Another TV
If all else fails, it's worth trying to connect your Fire TV Stick to another TV. This will help determine if the issue lies with your TV rather than the Fire TV Stick itself. You can also consider connecting the Fire TV Stick to your work monitor, as most monitors have an HDMI port that can be used with the device.
9. Contact Amazon
If you've exhausted all troubleshooting methods and are still unable to get past the Amazon logo screen on your Fire TV Stick, it's time to reach out to Amazon for assistance. Their representatives will guide you through additional steps and gather feedback. If the device still doesn't work, Amazon may provide a replacement Fire TV Stick, particularly in cases of technical glitches or hardware problems (excluding physical damage).
Conclusion
Don't let a stuck logo on your Fire TV Stick ruin your streaming experience. Before considering purchasing a new device, try these effective troubleshooting methods to resolve the issue quickly. Whether you want to stream the latest holiday memories from your iPhone to your TV or enjoy your favorite shows, these solutions will help you get your Fire TV Stick back on track in no time.
Jim's passion for Apple products ignited in 2007 when Steve Jobs introduced the first iPhone. This was a canon event in his life. Noticing a lack of iPad-focused content that is easy to understand even for “tech-noob”, he decided to create Tabletmonkeys in 2011.
Jim continues to share his expertise and passion for tablets, helping his audience as much as he can with his motto “One Swipe at a Time!”