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7 Fixes to Stop Samsung Galaxy Phone from Dropping Calls

ByJim Miller

Is your Samsung Galaxy phone constantly dropping calls, causing frustration and inconvenience? Don't worry, there are several solutions to this problem that you can try. From checking signal strength to resetting network settings, these fixes will help you resolve the issue and enjoy uninterrupted conversations on your high-end Samsung Galaxy phone.

1. Try Basic Fixes

Before diving into advanced solutions, it's worth trying these basic fixes:

  • Check Signal Strength: Poor or inconsistent cell signal is a common cause of call drops. Check the signal indicator on your phone or use an app like Signal Strength to ensure good cellular coverage.
  • Toggle Airplane Mode: Enabling and disabling airplane mode can refresh your phone's network connections and resolve temporary glitches.
  • Remove and Reinsert the SIM Card: Improperly inserted SIM cards can cause call drop issues. Eject the SIM card and reinsert it properly.

2. Disable Wi-Fi Calling

Wi-Fi calling allows your Samsung phone to make and receive calls over a Wi-Fi network when cellular coverage is weak. However, if your Wi-Fi network is unstable, it can lead to unexpected call drops. To disable Wi-Fi calling:

  1. Open the Phone app, tap the three dots in the top right corner, and select Settings.
  2. Disable the toggle next to Wi-Fi Calling.

3. Reset APN Settings

Misconfigured Access Point Name (APN) settings can affect your phone's ability to communicate with the network, resulting in call drop issues. To reset APN settings:

  1. Open the Settings app and go to Connections > Mobile networks.
  2. Tap on Access Point Names.
  3. Tap the three dots in the top right corner and select Reset to default.

4. Reset Network Settings and Restart Your Phone

If there's a problem with your network settings, resetting them can resolve call drop issues. To reset network settings:

  1. Open the Settings app and tap on General management.
  2. Tap Reset and select Reset mobile network settings.
  3. Tap the Reset settings button to confirm.

After resetting the network settings, restart your phone and check if the issue persists.

5. Check for Software Updates

Samsung regularly releases software updates to address known issues and improve performance. Updating your phone's software can potentially fix call drop problems. To check for updates:

  1. Open the Settings app and go to Software Update > Download and install.

If you're experiencing call drop issues with a specific app, such as WhatsApp or Messenger, consider updating the app from the Play Store.

6. Boot Your Phone Into Safe Mode

A malfunctioning third-party app or service could be causing call drops on your Samsung phone. To check for this, boot your phone into safe mode:

  1. Press and hold the Power button until you see the power menu.
  2. Long press on the Power off icon and then tap on Safe mode.

Use your phone in safe mode and observe if the issue persists. If the problem doesn't occur in safe mode, it's likely caused by a third-party app. Remove recently installed apps to identify the culprit.

7. Contact Your Carrier

If none of the above solutions work, the issue may be related to your cellphone carrier. Contact your carrier to inquire about any widespread outages or if your SIM card needs replacement.

By following these fixes, you can overcome the frustration of call drops on your Samsung Galaxy phone and enjoy uninterrupted conversations. Don't let this issue drive you to switch phones or carriers. Take control and resolve the problem with these simple solutions. You can then continue using your device and even explore different Samsung phone answering options.