7 Effective Solutions to Fix Google Maps Not Working on Samsung Phone
Google Maps has become the go-to navigation app for many of us due to its wide range of features. However, it can sometimes encounter hiccups and errors, leaving users frustrated. One common issue is when Google Maps stops working entirely, and Samsung users seem to experience this problem more frequently. If you're facing this issue and the usual troubleshooting techniques haven't worked, don't worry. Here are some effective solutions to get Google Maps back up and running on your Samsung phone:
1. Check Your Internet Connection
The first step in resolving any Google Maps issue is to ensure that you have a reliable internet connection. Open the Play Store or Samsung Internet app to check your connectivity. Google Maps requires internet access to function properly, so a stable connection is essential.
2. Enable High Accuracy
While many people disable high location accuracy to save battery life, enabling it is crucial for Google Maps to accurately determine your location. To enable high location accuracy on your Samsung device:
- Launch the Settings app and go to Location.
- Tap on Improve accuracy and toggle on Wi-Fi scanning and Bluetooth scanning options.
Now, try using Google Maps again to see if the issue persists.
3. Update the App
If enabling high location accuracy doesn't help, try updating the Google Maps app. It's possible that the issue you're experiencing has already been fixed in a newer version. Updating the app might resolve the problem.
4. Recalibrate the Compass
Google Maps relies on various sensors in your Samsung device to determine your precise location. If Google Maps stops working, try recalibrating the compass within the app:
- Launch the Google Maps app and tap on the blue dot representing your current location.
- Select the Calibrate option and follow the on-screen instructions to make a figure 8 motion with your phone.
Once calibrated, check if the issue is resolved.
5. Clear Google Maps Cache
Cached data can sometimes interfere with app operations and cause them to crash. Clearing the cache can help resolve issues related to corrupted data. To clear the Google Maps cache:
- Open the Settings app on your Samsung device and go to Apps.
- Find and select Google Maps.
- Go to Storage and tap on the Clear cache button at the bottom.
6. Reinstall Google Maps
If the above solutions didn't solve the problem, you can try reinstalling the Google Maps app. However, unlike other Android users who can uninstall and reinstall the app, Samsung users can only disable and enable it. Here's how:
- Open Settings on your Samsung phone and go to Apps.
- Scroll down and locate Google Maps. Then, tap on the Disable option at the bottom.
- Once disabled, all previously installed updates will be removed, and the app will be reset to default settings.
- Enable Google Maps from the Settings app and check if it is working properly.
7. Reset Google Play Services
Google Play Services is essential for the smooth functioning of various apps, including Google Maps. If there's an issue with Google Play Services on your Samsung phone, it may affect the performance of other apps. To reset Google Play Services:
- Open the Settings app on your Samsung phone and go to Apps.
- Locate Google Play Services.
- Go to Storage and tap on the Manage Storage option. Finally, tap on the Clear Data button to reset the app.
By following these solutions, you should be able to resolve the Google Maps not working issue on your Samsung phone. Google Maps is a crucial app for navigation, and these troubleshooting steps will help you get back to using it smoothly.
Also Read: 8 Best Ways to Fix Google Maps Upside Down Issue on Android and iOS

Jim's passion for Apple products ignited in 2007 when Steve Jobs introduced the first iPhone. This was a canon event in his life. Noticing a lack of iPad-focused content that is easy to understand even for “tech-noob”, he decided to create Tabletmonkeys in 2011.
Jim continues to share his expertise and passion for tablets, helping his audience as much as he can with his motto “One Swipe at a Time!”