7 Best Solutions to Fix Fire TV Stick Remote Not Working
Are you getting ready for a cozy weekend of binge-watching your favorite shows on your Fire TV Stick, only to find that the remote is not working? Before you give up in frustration, try these effective solutions to troubleshoot and fix the issue.
1. Inspect the Remote
Take a close look at your Fire TV Stick remote. If it's damaged or broken, it won't work no matter what you try. Consider using the Fire TV app temporarily and order a new remote from Amazon.
2. Change the Batteries
Low battery charge is a common reason why the Fire TV Stick remote stops working. Replace the default batteries with fresh Alkaline batteries for better performance and longer battery life.
3. Reset the Remote
Resetting the Fire TV Stick remote can resolve many software and hardware issues. Follow these steps for an Alexa Voice remote with volume and power buttons:
- Unplug the Fire TV Stick from the TV and wait for a minute.
- Press and hold the Back and Menu buttons simultaneously for 12 seconds.
- Release the buttons and wait for 5 seconds.
- Remove the batteries from the remote.
- Plug the Fire TV Stick back in and wait for 60 seconds.
- Reinsert the batteries into the remote.
- Press the Home button, and it should blink blue, indicating successful pairing.
4. Check Remote Compatibility
If you recently purchased a new remote and it's not working, it may not be compatible with your Fire TV Stick model. Check the remote description on Amazon to ensure compatibility with your device. If it's not listed, return the remote and get one that supports your Fire TV Stick model.
5. Use the Fire TV Phone App
In the meantime, you can download the Fire TV app from the Google Play Store or Apple App Store. Connect your phone and Fire TV Stick to the same Wi-Fi network, and the app will recognize your Fire TV Stick automatically. Although it may not provide the same tactile experience as a physical remote, it will allow you to navigate the Fire OS interface.
6. Reconnect the Remote
If you haven't used your Fire TV Stick remote for a while, it may have trouble reconnecting. Use the Fire TV app to complete the pairing process. Follow these steps:
- Open the Fire TV Stick home and go to Settings.
- Select Remotes & Bluetooth Devices.
- Choose Amazon Fire TV Remotes.
- Select Add New Remote.
The Fire TV Stick will search for a new remote to pair. If your existing remote doesn't show up, press the Home button for 10 seconds, and it should appear for pairing.
7. Contact Amazon Customer Service
If none of the above solutions work, reach out to Amazon customer service for assistance. Explain your problem in detail, and they may provide a replacement remote or Fire TV Stick.
Wrapping Up: Fix Fire TV Stick Remote Not Working
A dysfunctional Fire TV Stick remote can put a damper on your weekend plans. While you can use the Fire TV mobile app as a temporary solution, nothing beats the convenience of a physical remote for navigating your favorite streaming services. Try these solutions to get your Fire TV Stick remote back in working condition and enjoy uninterrupted entertainment.

Jim's passion for Apple products ignited in 2007 when Steve Jobs introduced the first iPhone. This was a canon event in his life. Noticing a lack of iPad-focused content that is easy to understand even for “tech-noob”, he decided to create Tabletmonkeys in 2011.
Jim continues to share his expertise and passion for tablets, helping his audience as much as he can with his motto “One Swipe at a Time!”