6 Effective Solutions to Fix LAN Cable Disconnections on PS5

ByJim Miller

If you're an avid gamer, you know the importance of a stable and fast internet connection. While Wi-Fi is convenient, many gamers prefer a LAN connection for its reliability and faster speeds. However, if you're experiencing frequent LAN cable disconnections on your PlayStation 5 (PS5), it can be frustrating and disrupt your gaming experience. Don't worry, though, as we've got some effective solutions to help you fix this issue.

1. Check the LAN Cable Connection

Before diving deep into troubleshooting, start with the basics. Make sure your LAN cable is securely connected to both your PS5 and the router. A loose connection can cause the “LAN cable not connected” or “LAN cable disconnected” notifications on your PS5. If you suspect a damaged port or temporary glitch, try connecting the LAN cable to a different port on your router and reboot it.

LAN Connection on Router

2. Update System Software in Safe Mode

Updating system software can often resolve connectivity issues. Many users on Reddit have reported successfully fixing LAN connection problems on their PS5 by installing pending software updates in Safe Mode. Here's how you can do it:

  1. Turn off your PS5 and connect your DualSense wireless controller to the console using a USB cable.
  2. Press and hold the PS5's Power button until it beeps twice to boot it in Safe Mode.
  3. Press the PS button on the controller.
  4. Select the “Update System Software” option.
  5. Choose the “Update Using Internet” option to download and install available updates.

Update PS5 in Safe Mode

3. Clear Cache and Rebuild Database

Similar to a computer, your PS5 stores cache files and maintains a database for improved performance. If the cache or database becomes corrupt, it can cause various issues, including LAN disconnections. Clearing the cache and rebuilding the database can help resolve this problem. Here's how:

  1. Boot your PS5 into Safe Mode again.
  2. Select the “Clear Cache and Rebuild Database” option.
  3. Choose the “Clear System Software Cache” option and click “OK” in the following menu.
  4. Once the cache is cleared, select the “Rebuild Database” option.
    Note: This process may take some time, so make sure not to disconnect your PS5 from its power source during the process.

Rebuild Database on PS5

4. Replace the LAN Cable

If the LAN cable seems damaged or broken, it could be the cause of the disconnections. Inspect the cable for any signs of cuts or damage. If necessary, invest in a high-quality LAN cable that is Cat5e or Cat6 or higher.

5. Forget and Set Up the LAN Connection Again

If the LAN cable replacement doesn't solve the issue, you can try removing and re-adding the LAN connection on your PS5. Follow these steps:

  1. On your PS5 home screen, click the Settings icon in the top right corner.
  2. Select Network from the list.
  3. Go to Settings > Set Up Internet Connection.
  4. Press the Options button on your controller while selecting the LAN connection you want to remove, and choose Forget.
  5. Confirm by clicking OK.
  6. Scroll down to select Set Up Wired LAN.
  7. Select Connect to set up your connection again.

6. Turn Off the Auto Reboot Option for the Router

Some routers have a maintenance feature that automatically restarts at a specific time each day or on specific days of the week. This can cause your PS5 to disconnect from the Ethernet, giving the impression of a console issue. Disabling the auto-reboot option on your router may resolve this problem. Refer to your router's manual or visit the manufacturer's website for instructions.

With these solutions, you can say goodbye to LAN cable disconnections on your PS5. Enjoy uninterrupted gaming sessions and make the most out of your online gaming experience!