18 Effective Ways to Troubleshoot Fitbit Versa Notifications Not Working

Are you experiencing issues with receiving notifications on your Fitbit Versa watch? Don't worry, we've got you covered. There could be several reasons why your Fitbit Versa notifications are not working on your Android or iPhone. In this article, we will explore 18 effective solutions to help you fix this problem and get your notifications up and running again.

1. Enable Airplane Mode

Try enabling Airplane mode on your phone for a brief period. This will refresh all network connections, including Bluetooth, and may resolve the issue. On Android, go to Settings > Network & internet, and enable Airplane mode. On iPhone, go to Settings and turn on Airplane mode. Keep it enabled for 30 seconds, then disable it.

2. Restart Devices

Restart your Fitbit Versa device as well as your connected Android phone or iPhone. To restart the Fitbit Versa watch, press and hold the physical button on the device for 10 seconds until you see the Fitbit logo. Then release the button.

3. Check Necessary Conditions

Ensure that your phone and Fitbit device are within 30 feet of each other. Additionally, make sure that the conversation for message notifications is not open on your phone, as Fitbit devices only display new and unread texts. Lastly, verify that Bluetooth is enabled on your Android or iPhone, as notifications won't be received if it's turned off.

4. Check Date and Time

Make sure that the date and time on your Fitbit device and phone are synchronized. Open the Fitbit app, tap on the profile icon at the top, scroll down, and tap on App Settings. Set the watch time to Automatic time zone for best results.

5. Update Fitbit App

Ensure that you have the latest version of the Fitbit app installed on your connected phone. Updating the app can often resolve any issues related to notifications.

6. Turn off Silent Mode

If your phone is on silent mode, your Fitbit Versa device will not receive notifications. Check if your phone is muted either through settings or using the physical ringer key, and disable silent mode to resolve the issue.

7. Setup Notifications in Fitbit App

To receive notifications on your Fitbit Versa device, you need to set up notifications correctly in the Fitbit app. Open the Fitbit app on your connected Android phone or iPhone, tap on the profile icon at the top, and select your Fitbit Versa device. Go to Notifications and enable the toggles for Calls and Messages to receive their notifications. Similarly, go to App notifications and enable the toggles for desired apps to receive notifications from them.

8. Enable System Notifications (iPhone)

To enable Fitbit Versa devices to show notifications from your iPhone, ensure that the System notifications setting is enabled in the Bluetooth settings. Open your iPhone Settings, go to Bluetooth, tap on the (i) next to your Fitbit Versa device, and enable the toggle for Share system notifications.

9. Turn off DND and Sleep Mode

If your Fitbit Versa device doesn't vibrate for new notifications, check if Do Not Disturb (DND) and Sleep mode are turned on. Open the Fitbit Versa Settings and turn off DND and Sleep mode. Similarly, ensure that DND mode is turned off on your Android phone and iPhone, as it may prevent notifications from reaching your Fitbit device.

10. Receive Notifications on Lock Screen

Ensure that notifications are enabled on your phone's lock screen to receive them on your Fitbit Versa device. This is a crucial requirement for the proper functionality of Fitbit notifications. Adjust the lock screen notification settings on your Android or iPhone accordingly.

11. Check App Notifications

If you're not receiving notifications from specific apps such as Messages or WhatsApp, check the app notification settings on your phone. Enable notifications for the desired app, including lock screen notifications, on both Android and iPhone.

12. Turn off Battery Limitations

Disable any battery-saving features such as Adaptive power or Low power mode on your phone. Additionally, turn off battery optimization for the Fitbit app on your Android phone to ensure uninterrupted notifications.

13. Refresh Notifications

Temporarily disable all notifications on your Fitbit Versa device to refresh the notifications. Open the Fitbit app, tap on the profile picture at the top, go to your Fitbit device, and turn off all notifications. Restart your phone, and then re-enable the necessary notifications in the app.

14. Unpair Versa

If the previous steps didn't resolve the issue, unpair your Fitbit Versa device from your phone. Open Bluetooth settings on your Android phone, tap on the Settings icon next to your Fitbit Versa device, and select the Unpair option. On iPhone, tap on the (i) icon next to the Fitbit device and choose Forget this device. After unpairing, open the Fitbit app and follow the pairing process to reconnect your watch.

15. Remove Fitbit Versa

Delete the Fitbit Versa device from the Fitbit app and add it again. This step requires you to re-enable notifications in the app. Open the Fitbit app, tap on the profile picture icon, go to the Fitbit device, and tap on the Delete icon (Android) or Remove Versa (iPhone). Restart your phone and add the watch again.

16. Reinstall App

If unpairing and deleting the device didn't resolve the issue, try uninstalling and reinstalling the Fitbit app on your phone. This can often fix any underlying app-related problems.

17. Reset Phone Settings

Resetting your phone settings can help resolve Fitbit Versa notifications not working issue. This reset will not delete any personal data but will restore all settings to their default values. Follow the appropriate steps for your Android or iPhone to reset settings.

18. Reset Fitbit App

As a last resort, you can try resetting the Fitbit Versa watch itself. This will remove all personal data and apps from the watch. To do this, go to the watch Settings > About, and tap on Factory Reset. After the reset, pair and set up the watch again.

By following these troubleshooting steps, you should be able to fix the Fitbit Versa notifications not working issue. Try each solution one at a time until the problem is resolved. And if you're questioning the decision to buy a smartwatch, find out whether a smartwatch is right for you.