12 Fixes for TikTok Messaging Issues
Apart from sharing and interacting on short videos, TikTok offers a messaging feature to stay in touch with friends and followers. However, TikTok's chat features are irrelevant when you can't send or receive messages. If you are unable to send or receive messages on TikTok, here are 12 fixes to try.
1. Check Network Connection
First, check the network connection on your phone. If your iPhone or Android phone is connected to Wi-Fi without internet, you can't send or receive messages on TikTok.
2. Private Account
If your TikTok account is private, only your approved followers can watch your videos and send messages. If you want to expand your reach on TikTok, make your account public.
3. Check Messages Settings
Make sure your TikTok account is set to receive messages from people you follow.
4. Enable Background Data Refresh
If you have disabled background data refresh for TikTok on iPhone, you can't receive messages when the app is running in the background.
5. Disable Data Saver Mode
TikTok may fail to send or receive messages in active data saver mode. Disable the option from the Settings menu.
6. Clear TikTok Cache
A corrupt TikTok cache may lead to messaging issues. Clear the TikTok cache from the settings menu.
7. The Person Has Blocked You
If someone has blocked you on TikTok, you can't send or receive messages from them.
8. Force Stop TikTok
Force stop TikTok and open it again to fix common glitches.
9. Check TikTok Servers
If the TikTok servers are down, you can't load videos and send or receive messages. Check for server issues on Downdetector.
10. Update TikTok
An outdated TikTok app may cause issues with sending or receiving messages. Update TikTok to the latest version.
11. Use a VPN Network
If the TikTok app is blocked in your region, use a VPN app to connect to a server where TikTok is accessible.
12. Reinstall TikTok
If you still face issues with sending or receiving messages, reinstall TikTok.
These fixes should help you resolve messaging issues on TikTok and ensure you can continue to connect with your friends and followers on the platform.
Jim's passion for Apple products ignited in 2007 when Steve Jobs introduced the first iPhone. This was a canon event in his life. Noticing a lack of iPad-focused content that is easy to understand even for “tech-noob”, he decided to create Tabletmonkeys in 2011.
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