12 Fixes for TikTok Messaging Issues

Apart from sharing and interacting on short videos, TikTok offers a messaging feature to stay in touch with friends and followers. However, TikTok’s chat features are irrelevant when you can’t send or receive messages. If you are unable to send or receive messages on TikTok, here are 12 fixes to try.

1. Check Network Connection

First, check the network connection on your phone. If your iPhone or Android phone is connected to Wi-Fi without internet, you can’t send or receive messages on TikTok.

2. Private Account

If your TikTok account is private, only your approved followers can watch your videos and send messages. If you want to expand your reach on TikTok, make your account public.

3. Check Messages Settings

Make sure your TikTok account is set to receive messages from people you follow.

4. Enable Background Data Refresh

If you have disabled background data refresh for TikTok on iPhone, you can’t receive messages when the app is running in the background.

5. Disable Data Saver Mode

TikTok may fail to send or receive messages in active data saver mode. Disable the option from the Settings menu.

6. Clear TikTok Cache

A corrupt TikTok cache may lead to messaging issues. Clear the TikTok cache from the settings menu.

7. The Person Has Blocked You

If someone has blocked you on TikTok, you can’t send or receive messages from them.

8. Force Stop TikTok

Force stop TikTok and open it again to fix common glitches.

9. Check TikTok Servers

If the TikTok servers are down, you can’t load videos and send or receive messages. Check for server issues on Downdetector.

10. Update TikTok

An outdated TikTok app may cause issues with sending or receiving messages. Update TikTok to the latest version.

11. Use a VPN Network

If the TikTok app is blocked in your region, use a VPN app to connect to a server where TikTok is accessible.

12. Reinstall TikTok

If you still face issues with sending or receiving messages, reinstall TikTok.

These fixes should help you resolve messaging issues on TikTok and ensure you can continue to connect with your friends and followers on the platform.