10 Fixes to Resolve Samsung Gallery App Video Playback Issues

If you own a Samsung Galaxy phone or tablet, you're likely familiar with the Gallery app that comes pre-installed on these devices. While the Gallery app offers a range of features to organize and edit your photos and videos, there are instances where it may encounter issues. One common problem reported by users is the inability to play videos within the Gallery app. If you're facing this issue as well, don't worry. We've compiled a list of 10 fixes that can help you resolve the problem and get back to enjoying your videos seamlessly.

1. Unsupported Video Formats

The Gallery app is designed to support various video formats, including slow-motion, hyper-lapse, 4K, and portrait videos. However, it may struggle to play videos with uncommon or unsupported file extensions, such as MOV, AVI, FLV, and MKV. In such cases, it's recommended to use a third-party video player that is capable of handling these formats.

2. Ensure Complete Video Download

If you're attempting to play a video that you downloaded from the web or received through a messaging app, make sure the entire video has been downloaded onto your Samsung device. Once the download is complete, launch the Gallery app and play the video without any issues.

3. Corrupt Videos

Sometimes, videos downloaded from the internet can be corrupted due to glitches in internet speeds or unreliable sources. It's best to avoid playing such videos altogether. If you receive a buggy video from a friend or co-worker, ask them to resend it and try playing it in the Gallery app again.

4. Utilize Third-Party Video Players

If you're dealing with an unusual video format on your Samsung device, consider using a third-party video player. There are several options available on the Google Play Store, but one standout player is VLC. Known for its cross-platform compatibility, extensive feature set, and free price tag, VLC is an excellent choice for playing videos on your Samsung device.

5. Remove and Reinsert SD Card

If your Samsung device supports an SD card and you're experiencing issues playing videos from it, try removing and reinserting the SD card. This simple action can often resolve any connectivity issues between the card and the device. If you continue to experience problems, refer to a dedicated troubleshooting guide for further assistance.

6. Check Storage Permissions

The Gallery app requires storage permissions to read videos stored on your Samsung device. If these permissions are not granted, the app will be unable to play videos. To resolve this, long-tap on the Gallery app icon, open the info menu, select “Permissions,” and tap on “Photos and videos.” Make sure the storage permission is set to “Allow.” Restart the Gallery app and try playing videos again.

7. Force Stop the Gallery App

Force-stopping the Gallery app can help resolve common glitches and issues. To do this, open the Gallery app info menu and tap on “Force stop.” This action will close the app and allow it to restart fresh, potentially resolving any playback problems.

8. Overheating

If you've been using your Samsung device for extended periods, particularly for activities like gaming or video recording, it may overheat. In such cases, the Gallery app may encounter difficulties playing videos. Allow your device to cool down before attempting to play videos again.

9. Insufficient Storage Space

If your Samsung device is low on storage space, it may struggle to perform basic tasks like video playback. Check your device's storage settings by navigating to “Settings,” selecting “Battery and device care,” and tapping on “Storage.” From there, you can delete large files and empty the recycle bin to free up space.

10. Update One UI

Samsung regularly updates the Gallery app along with its One UI software. If your device is running an outdated version of One UI, updating to the latest version may resolve video playback issues. Open the Samsung Phone Settings, scroll to “Software update,” and install the latest One UI version available.

By following these ten fixes, you should be able to resolve any video playback issues you encounter with the Samsung Gallery app. Enjoy your videos and relive your cherished memories seamlessly on your Samsung device.