How to Fix Fire TV Stick Connected to Wi-Fi but Not Internet

Amazon Fire TV Stick is a fantastic device that brings thousands of TV shows, movies, and games to your fingertips. However, if you're experiencing issues with your Fire Stick connecting to Wi-Fi, it can be frustrating. In this article, we'll explore some troubleshooting steps to help you fix this problem and get your Fire TV Stick connected to the internet.

1. Check If You Are Actually Connected to the Internet

Before diving into any complex solutions, let's start with the basics. Make sure that your router is connected to the internet by trying to connect wirelessly using another device. If the other devices on your Wi-Fi network are also unable to access the internet, the issue might be with your router or internet service provider (ISP). Try resetting your router or contacting your ISP to resolve the problem.

If all the other devices can access the internet except your Fire TV Stick, then the issue lies with the Fire TV Stick itself. Let's move on to the next step to fix it.

2. Connect to 5.0 GHz Wi-Fi Network

Sometimes, the Fire TV Stick automatically connects to the 2.4 GHz Wi-Fi network instead of the faster 5.0 GHz network. This can result in slower Wi-Fi connection speed on the device. To change this:

  1. Press and hold the Fire Stick remote and go to Settings.
  2. Navigate to Network.
  3. Make sure you are connected to the 5.0 GHz network instead of the 2.4 GHz network.

3. Forget and Reconnect the Wi-Fi Network

Sometimes, simply forgetting and reconnecting the Wi-Fi network can resolve connectivity issues. Follow these steps to do so on your Fire TV Stick:

  1. Press and hold the home button on the Fire TV Stick remote.
  2. Go to Network.
  3. Press the Option key (three horizontal lines) on the remote.
  4. Confirm your decision to forget the Wi-Fi network.
  5. Select the Wi-Fi network again, enter the password, and reconnect.

4. Remove Any Interference Between Router and Fire TV Stick

Physical barriers such as walls can weaken the Wi-Fi connection between your router and Fire TV Stick. If there are any obstacles between them, consider removing or repositioning them for a stronger connection. Ideally, keep the router and Fire TV Stick in the same room and close to each other for a seamless Wi-Fi connection.

5. Unhide Wi-Fi SSID

If your Wi-Fi network is hidden, the Fire TV Stick won't be able to find it. To resolve this issue:

  1. Go to the Fire TV Stick Settings menu.
  2. Select Network > Join Other Network.
  3. Enter the SSID (name) of your Wi-Fi network and proceed.
  4. Select the security type and enter the Wi-Fi password.
  5. Connect to the Wi-Fi network.

6. Pair Remote

If your Fire TV Stick remote is not working, you won't be able to make any changes to the Wi-Fi network settings. Ensure that the remote has new batteries. Hold the home button for 10 seconds to pair the remote with the Fire TV Stick. Once paired, you can add the Wi-Fi network information.

7. Restart Fire TV Stick

A simple restart can often resolve connectivity issues. Follow these steps to restart your Fire TV Stick:

  1. Go to the Settings menu on the Fire TV Stick.
  2. Scroll to My Fire TV.
  3. Select Restart.

8. Update Fire TV Stick

Sometimes, Wi-Fi problems on the Fire TV Stick can be due to a buggy software build. Ensure that you have the latest firmware installed by following these steps:

  1. Open the Fire TV Stick Settings menu.
  2. Navigate to My Fire TV > About > Check for Updates.
  3. Install the latest Fire OS on your device.

9. Check the App Servers

If you're unable to access a specific app on your Fire TV Stick, it might be due to server issues. Visit Downdetector and search for the app. If there are reports of widespread outages, it's likely an issue with the app itself. In such cases, you'll need to wait for the company to resolve the problem.

In conclusion, these troubleshooting steps should help you fix the issue of your Fire TV Stick being connected to Wi-Fi but not the internet. By following these steps, you can ensure a smooth streaming experience on your Fire TV Stick.